Terms of Service

Welcome to Holy Land Prayers. These Terms of Service ("Terms") govern your use of our prayer placement service. By using our service, you agree to these terms.

1. Our Service

Holy Land Prayers provides a spiritual service that places your written prayers at sacred sites in Jerusalem, specifically the Stone of Anointing in the Church of the Holy Sepulchre. We provide photographic documentation of this placement.

2. Service Details

Our service includes:

• Printing your prayer on quality paper
• Reverent placement at the Stone of Anointing
• Professional photography of the placement
• Email delivery of high-resolution photos
• Customer support throughout the process

3. Payment and Pricing

Our service fee is $10.00 per prayer request. Payment is due at time of order and processed through secure payment systems (Stripe). All prices are in USD.

• Payment is required before service delivery
• We accept major credit cards and PayPal
• All transactions are processed securely
• Receipt will be sent via email

4. Service Timeline

We strive to complete all orders within the following timeframes:

• Prayer placement: Within 24-48 hours of payment
• Photo delivery: Within 48-72 hours of payment
• Customer service response: Within 4-6 hours

Delays may occur due to weather, religious holidays, or circumstances beyond our control.

5. Content Guidelines

Prayer content must be:

• Respectful and appropriate for a sacred setting
• Free of hateful, offensive, or inappropriate language
• Non-commercial in nature
• Compliant with local laws and customs

We reserve the right to decline prayers that do not meet these guidelines.

6. Refund Policy

We offer a 100% satisfaction guarantee:

• Full refunds available if service is not delivered as promised
• Refunds must be requested within 7 days of photo delivery
• Refunds processed within 5-10 business days
• Original payment method will be credited

7. Intellectual Property

You retain ownership of your prayer content. We retain rights to:

• Use submitted content for the specific service requested
• Photographs taken during the placement process
• Website content, design, and materials
• Service processes and methodologies

8. Privacy and Confidentiality

We treat all prayer content as confidential and sacred:

• Prayer text is never shared publicly
• Personal information is protected per our Privacy Policy
• Photos may be used for service verification only
• Strict confidentiality maintained by all staff

9. Limitations of Liability

Holy Land Prayers provides this service for spiritual and commemorative purposes. We are not liable for:

• Specific prayer outcomes or results
• Spiritual, emotional, or personal consequences
• Delays due to circumstances beyond our control
• Technical issues with photo delivery

Our maximum liability is limited to the amount paid for services.

10. Service Availability

While we strive for continuous service availability, we may temporarily suspend services due to:

• Religious holidays and observances
• Weather conditions affecting site access
• Government restrictions or closures
• Technical maintenance

11. User Responsibilities

By using our service, you agree to:

• Provide accurate contact information
• Submit appropriate prayer content
• Respect the sacred nature of the service
• Comply with all applicable laws
• Not misuse or abuse our service

12. Modifications to Service

We reserve the right to modify our service, pricing, or terms with reasonable notice. Continued use of our service constitutes acceptance of any changes.

13. Dispute Resolution

Any disputes will be resolved through:

• Good faith discussion and customer service
• Mediation if direct resolution fails
• Binding arbitration as final resort

14. Governing Law

These terms are governed by applicable consumer protection laws and international service provision standards.

15. Contact Information

For questions about these terms or our service:

• Email: support@holylandprayers.org
• Phone: +1 (555) 123-PRAY
• Hours: 24/7 email, 9 AM - 9 PM phone